Terms and Conditions


Privacy Policy

When you provide information on our web site, Jigstar Africa will take every precaution to keep your information secure. We will not disclose, sell, share, transfer or rent your personal information to any third party. Jigstar Africa uses the details collected from you to complete your order. Information is also used to send you news and information on products and promotions.

Copyright

All works and content on our website including but not limited to design, images, logos, text, graphics are the property of Jigstar Africa cc and are protected by South African and international copyright laws and conventions. You may print and download portions of material from this site solely for your own non-commercial use.

Disclaimer

Jigstar Africa will at no time be liable for any loss, damage or liability sustained in connection with use or inability to use this website or from the content provided by this website.
Jigstar Africa cannot be held liable for any loss, damage or liability arising from the use of any product purchased from the Jigstar Africa website.
Jigstar Africa makes no representations or warranties that the content included on the website is free from errors or omissions or that the service will be uninterrupted and error free.

Shipping

Orders will be shipped within 3 working days of confirmation of order subject to receipt of payment and availability of stock.  Small items will be shipped using Post Office “Counter to Counter” service, larger items with MDS Collivery Road Freight service.
For all deliveries within South Africa on orders of R1000 and less the shipping cost will be R55 For orders over R1000 in South Africa shipping is free of charge.
If goods are to be shipped overseas please mail us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone +27 12 991 7300 for shipping costs.
You may collect your order from us once it is confirmed. The collection address is
346 Manitoba Drive, Faerie Glen, Pretoria 0043
Please contact us to arrange a mutually convenient time for collection

Returns

If you are not satisfied with your purchase please contact us within 7 days of receipt and let us know the reasons for your dissatisfaction. We will issue a Merchandise Return Number together with details of the return address. Returned goods cannot be accepted without this number and must be returned unused in undamaged original sealed packaging and in resaleable condition. Your money less a 10% handling fee will be refunded. Shipping costs for returned items are for your account.

Warranties

Rods The rods featured on this website are manufactured to a high standard, made of Japanese graphite and resins to produce a high-class advanced rod. Like all top quality products they must be treated with care and used only for the purpose. However if you do not take care of your rod, abuse it or use it over the recommended specifications it will break. Please avoid
High Sticking the rod *
Knocking the rod on hard surfaces
Testing the rod with static weights *
Manually bending the rod, including pulling on line to “test” *
*Note this puts an unnatural bend in the rod – when the rod is fished it bends parabolically in to the butt.
If your rod does break we offer a special replacement option of 60% current retail price.

Reels The Alutecnos reels and Jigging Master Reels come with a 12-month warranty. The Jigging Master warranty excludes fiber washers and bearings. These warranties are against manufacturing defects and normal wear and tear. The warranties do not cover damage caused by transport or incorrect use of the reel. The warranties are not valid where the product has been tampered with or shows signs of unauthorized repair. Items returned under warranty must be accompanied by a photocopy of the Warranty Card (Alutecnos reels only) and a description of the defect.